PostNL delivery

People may currently be experiencing problems with the delivery of their PostNL parcel. They may receive a message that the parcel has been delivered to their mailbox, when in reality, there's nothing there.

It is very understandable that this is frustrating. According to PostNL, it can happen that a delivery driver scans multiple packages at the same time. As a result, Track & Trace may indicate that a package has already been delivered while the driver is still on the way.

PostNL indicates that such a package is often delivered later that day or within two delivery days. In the meantime, check Track & Trace and your email, and also check with neighbors or housemates.

Have you still not received the package after two delivery days? Then please contact the sender. They can inquire with PostNL or initiate an investigation.